Privacy Policy

Who we are

Effective Date: 02/25/2024

Welcome to Orlando Cooling Depot LLC, your trusted wholesaler of air conditioning systems (Single Zone Mini Splits, Multi Zone Mini Splits, Packaged Units, Central Splits) and other large and small appliances like (Beverage Coolers, Cooktops, Chest Freezers, Fans, Microwave Ovens, Non Defrost Refrigerators, Ranges, Range Hoods, Upright Freezers, Water Dispensers, Wine Coolers, Defrost refrigerator, Air & Deep Fryer, Blenders & Food Processors, Coffee & Tea Preparation, Cookers, Electric Burners, Grills & Skillets, Hand Mixer, Juice Extractors & Juicers, Sandwich & Panini Makers, Toaster Ovens & Toasters . We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines the types of information we collect, how it’s used, and the steps we take to protect your personal information.

1. Information Collection

We collect information from you when you visit our website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with us on social media. The types of personal information collected may include:

  • Name
  • Contact information (such as email address, telephone number, and shipping address)
  • Payment details (we do not store credit card information)
  • Other relevant information related to your inquiries or purchases

2. Use of Information

The information we collect from you may be used in one of the following ways:

  • To personalize your experience
  • To improve our website and offerings
  • To improve customer service
  • To process transactions and fulfill orders
  • To send periodic emails about your order or other products and services

3. Information Protection

We implement a variety of security measures to maintain the safety of your personal information. These measures include password-protected directories and databases, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, and PCI compliance to protect against fraud.

4. Information Sharing

Orlando Cooling Depot LLC does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Consent

By using our site, you consent to our website’s privacy policy.

7. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.

8. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Orlando Cooling Depot LLC
  • 7922 Kingspointe Pkwy STE 103, Orlando, FL 32819
  • [email protected]
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